Quicksilver Cruises:
For cancellations within 24hrs of travel may incur a cancellation fee up to 100% of the cost of the booking.
On rare occasions, services can be subject to the effect of weather or unforeseen circumstances. Should a cruise not operate for any reason passengers will be offered an alternative day of travel or a refund will be authorised. A change of travel date can be made to your booking without incurring any cancellation fee.
The minimum age for scuba diving is 12 years. Certain medical conditions and medications may preclude some people from diving.
Skyrail Rainforest Cableway:
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Tropic Wings Cairns Tours:
100% cancellation fee applicable for any bookings cancelled within 24 hours of travel. All tours of 2 days or more in duration will incur a 100% cancellation fee if cancelled within 72 hours of day of travel.
Calypso Reef Cruises:
Cancellation fees apply if less than 24hrs notice is given prior to departure.
Kuranda Scenic Railway:
Notification of amendment or cancellation must be given at least 24 hours in advance otherwise a cancellation fee will apply. Child is aged 4-14 years. Pensioner is for Australian residents only. Students with a current Australian or International Student Card. Family includes 2 Adults and 2 Children.
Magnetic Island Sea Kayaks:
1. The travel date of the tour may only be altered with more than 48 hours notice to Magnetic Island Sea Kayaks (MISK), prior to the originally booked tour.
2. For tours cancelled more than forty eight hours prior to the originally booked departure date then monies will be refunded, less 25% to cover agents and MISK costs incurred in the original booking.
3. No refund will be given, or departure date altered, for tours cancelled less than 48 hours prior to the originally booked departure date, or for persons who do not show for departure.
4. For tours cancelled by MISK customers will be transferred to another tour. All monies will be refunded for customers who are unable to transfer.
Brisbane Cruises:
72 hrs notice is required for general scheduled cruises. Cancellations within this time will not be refunded.
Four and six weeks is required for special events.
Adventure Moreton Island:
If you decide to cancel your tour, refunds will not be permitted Requests for Reschedule; More than 78 hours prior to travel date : $5.50 pp fee. Less than 78hrs prior to travel date : 100% cancellation fee. No Show : 100% cancellation fee.
Crocosaurus Cove:
No show or cancellation within 24 hours of arrival is equal to 100% of entry.
Autopia Tours:
Terms and Conditions: Although every effort is made, Autopia Tours shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passenger have travel insurance coverage. Autopia Tours retains the right to alter routes, itineraries, bus type, fares, days of operation or even cancel tours if unforeseen circumstances occur. Other accredited tour operators may be used on some tours. Accredited Bus Number: AC003612
Cancellation Policy: Cancellation within 2 to 7 days of departure prior to departure will result in a 50% loss of the ticket price; failure to board or cancellation within 48 hours of departure will result in full fare forfeiture.
Autopia Tours will not be held responsible for passengers failing to familiarise themselves with the booking terms and conditions.
Air Whitsunday - Whitsundays Seaplane:
100% fee applies to services cancelled within 24 hours of departure.
Bruny Island Safaris:
Cancellation Policy
Within 24hours of departure 100% of tour price.
Disclaimer – Bruny Island Safaris (BIS) reserves the right to amend itineraries or cancel tours due to unforeseen weather events and seasonal availability of some gourmet products.
North Queensland Wildscapes:
24 hours no refund unless due to extreme weather conditions
48 hours full refund less booking fee of 20%
City Explorer:
Once purchased, tickets are non-refundable.
A copy of your tourstogo.com voucher must be presented to the driver at your first stop - the driver may refuse boarding if you are unable to supply a copy of your voucher.
Kuranda Koala Gardens:
Cancellation Policy
Admission only:
No charge - however advice given prior to or on the day of travel is required for cancellations.
Package/Combination products:
Outside of 24 hours - no charge.
12 - 24 hours before arrival - 50% charge.
Less than 12 hours before arrival - 100% cancellation fee applies.
Tours To Go:
Please read Tours To Go's conditions of booking and refund policy and privacy policy before proceeding with your payment.
I have read and agree to the terms and conditions put forth by each tour operator and by Tours To Go.
